What our clients say
Strata Plus provides a consistent high level of service to our building. The needs of the owners are met and the building is well maintained and runs efficiently. As an owner who does not live in the building I also appreciate their management of the budget and my realistic quarterly levy rates.
With experience as a Secretary and Chairman of Owners Corporations for in excess of 15 years, and dealing with four strata management firms over that time, I can state unreservedly that Strata Plus is superior in terms of legislative, operational and financial advice and service delivery.
Our service level agreement with Strata Plus continues to be based on a foundation of trust and reliability. Their focus on the needs of our owners corporation has surpassed our expectations. We continue to benefit from consistent improvement to our maintenance contracts and their attention to our budget makes a difference to our bottom line as owners.
Our new strata agency, Strata Plus, and our new strata manager, Andrew Ward, have been a pleasure to deal with. We have bombarded Andrew with requests and his professional and timely responses have been a most welcome change. Given that the principal, David Ferguson, is president of the Institute of Strata Title Management, we feel that the property is now truly receiving the professional management it deserves.
Thank you very much for all the effort you put in managing our block Marc. We appreciate your willingness, diligence and extra after-hours work. You have surpassed our expectations, and I would highly recommend your services at any time.
David is Managing Director of his own strata company. He is experienced and fair, very approachable and client centred. I appreciate him as he operates within a strong ethical frame, yet still maintains shrewdness and business acumen. I imagine he would look at any problem presented and give objective and sound advice.
Stuart, I would like to express my appreciation for the assistance you have been providing to the BMC. Your prompt attention to everything has been great. I know I'll see you at the defects meeting next week but may forget to say thank you then so I'm doing it now. I feel sure the BMC is in good hands with Strata Plus and I wish David and yourself all the best for the future.
Luke, once again congratulations and thanks for the way you chaired the AGM. Very professional and highly competent effort on your part.
Many thanks to Marc for his effort and work. He is by far the best strata manager this building has had.
I just wanted to send to the boss a big thank you for appointing Stuart Denney as our representative. Since he started with our Strata, he has consistently provided correct and on time assistance at all times. We had an AGM recently and it was the first time we ever had a budget and levy advice that made sense and had some thought put into it. So we as the Strata cannot thank you enough for the assistance he has provided. As we are all busy people it is such a relief that we have in place a strata company and representative that actually provides great service. Looking forward to ongoing management by Strata Plus and Stuart.
Thank you very much for the AGM on Wednesday and the minutes to the special meeting. I would also like to thank you… for all the help over the past 3 years. As mentioned before, you have serviced us very well...
Stuart, what can I say? Your wise, calm, truly professional approach gave me much needed support... I have learnt much from you Stuart and wish you abundant future success. David, you are very fortunate to have such a great Team.
...Perhaps the lack of contrary opinion stems from the unshakable, unflappable and complete trust we as a committee have in your judgment. As a committee, I believe it is our mandate to provide the best management at the most effective rate for your building. Having said that I must also add that the reason you guys are our Strata Managers is that we believe you are the best in the business. We as a committee are happy to be guided by you both in content and protocol. In the day to day matters which arise needing action we look to you for the best approach.
