strata-management-team

RAVES & REVIEWS

What our clients
say about us

Throughout this year, our strata has been managed by an extremely professional company. You assured me the transition would be smooth, and it was. Your attention to detail & reporting far surpasses our previous experiences. Any queries are answered accurately & in a timely manner. We are a small Strata, however, the standard of service you provide is high & extremely professional. It is clear that Strata + values all clients, no matter how large or small. Very rare in business today & something to be proud of. Thank you. Secretary, St Andrews

Last night’s meeting was really productive I thought, thanks, Jonathan.  Appreciate all your good work – I’m sure everyone else on the committee does too. SC Member, Marrickville

Our Strata is run by Julieann, who we’ve experienced to be a professional, prompt and efficient Strata Manager with whom it’s been a pleasure to deal – I’d recommend her to anyone looking to improve their Strata management. SC Member, Newcastle 

Ryno has worked with our owners corporation for over six months since he relocated to Tweed Heads. We have found Ryno to be extremely professional, knowledgeable, and always helpful with any enquiry or concern raised by the committee. Ryno’s advice and experience is invaluable in supporting our committee and our owner enquiries. A well-appreciated strata manager. Owner, Tweed Heads Region

Susan at Strata Plus is great to deal with and I would recommend to anyone! Strata supplier, Newcastle & Port Stephens

Since moving to Tweed Heads to manage the office, Ryno has been like a breath of fresh air. His professional manner and dedication to the job has made being on the Strata committee of our complex so much easier. Ryno has excellent knowledge of the legislation and is always available for advice and responds promptly to all emails and phone calls. SC Member, Tweed Heads Region 

Angela Freeman is simply the best strata manager in the Bay and beyond. We have enjoyed quick, responsive, professional service from Angela and the team over many years. Angela’s excellent management has seen significant upgrades to our common areas which has enhanced the value of our properties. Can’t thank you enough Angela!! Committee Member, Shoal Bay

I would like to write a review to say Susan Clulow,  who has been our Strata Manager since sometime before Christmas 2019, is an exceptional Strata Manager. She is always prompt in her response to our requests, thoroughly professional and fair to all sides and always so kind and friendly even at times us putting her under pressure. Susan has never shown any, even slightest displeasure at difficult times, and has always managed the situations perfectly. I would like everybody to know her for her such consistent and superb professionalism and her delightfully warm and kind personality. I think this all comes from her extraordinary character of strength and confidence as a Strata Manager. Susan Clulow is truly a delightful Strata Manager and I would like the world to know that! Thank you for being there and for all you have done for us, Susan!  SC Member, Double Bay

Ryno has been fantastic to work with since he arrived at the Tweed Heads branch. He is quick to respond to any queries, and is extremely knowledgeable. The committee really appreciate having such a professional strata manager looking after our building. Committee Member, Tweed Heads Region 

Christine manages my buildings strata and is very knowledgeable. She has nice and speedy replies; I feel like I can trust her and that she truly cares about any concerns I ever have. Owner, Epping 

Ryno Ferreira has now represented Strata Plus over 6 months todate. During this time I have called upon Ryno to interpret complex strata jargon in plain english to which he responds in written and verbal language which is easy to understand. His comprehension of various plans is in-depth and is articulated at every level when he communicates. I fully recommend and endorse Ryno to provide excellent customer focused Strata services. Committee Member, Tweed Heads Region 

Christine is super efficient and true to her words. Highly recommend her high level of professionalism and prompt response to requests. Very friendly, polite and easy to deal with at all times. Real estate agent, Zetland 

I have been working with Christine and Joshua for more than 1 year and they always respond to my enquiries in a timely manner. They work hard. Real estate agent, Zetland

Ryno has helped me through and troubleshot a lot of problems. He is efficient, responsive, and knowledgeable. I highly rate him and hope he is with us for a long time. Secretary, Tweed Heads region

Thank you Phillipa for running such a professional AGM last night, I look forward to working with you in maintaining this amazing building. Committee Member, Double Bay 

You do make it easier for us, are always professional, and are so patient!!! Thanks again for all you do Annie. Committee member,Bayside Sydney

I’d like to give a shout-out to Susan Clulow as she has been my Strata Manager for some time. Her friendly prompt and professional service has always been a consistent experience. Thanks, Susan for your service across the years. Committee Member, Tweed Heads region

For many years Phillipa has stuck with our issues and antics and always tried to get the best result. You are very much appreciated. Long-standing committee Member, Randwick

We have recently contracted Strata Plus Newcastle as our Strata Manager. Michael and Debbie chaired an EGM of owners in a very professional and capable manner. They supported the owners through a discussion on a number of emotive issues. Treasurer, Newcastle

Thank you, Sonia, for the prompt reply and your efficiency and professionalism. Lot owner, Top Ryde City

I’ve worked with Strata Plus for a few years now on a variety of sites. Jack has always been great to deal with and incredibly knowledgeable. I’d certainly recommend working with them. Long term Strata sector supplier, Sydney-wide

Strata Plus provides experience and knowledge with a personal touch. During my time, I have dealt with some excellent Strata Managers, they have guided me in all my roles, the most recent being Joshua Jasnos. Josh is a pleasure to work with, he has vast experience, is professional, unbiased, helpful, and is available to provide assistance when and where needed. I recommend Strata Plus as an excellent Strata company to handle any strata schemes. Committee, Residential Sydney

Have been dealing with Strata Plus for years. They have fantastic strata managers and understand our needs. They have been wonderful to deal with, highly recommend Strata Plus. Strata settlements

We have serviced Strata Plus for several years now and the team is very professional and very easy to work with. The work orders and quote requests are clear and precise. From the contractor side, they are fantastic. Long term Strata sector supplier, Chatswood

Faye is one of the very best there is and we love having her manage the buildings we are involved with. We love the way she runs meetings and wishes that all strata managers were like Faye. Real estate company, Sydney 

We work in the industry alongside many strata managers. They are very responsive (indicative of a reasonable workload on their manager) and support from the top whenever needed. Highly recommend them, if you are making this important decision. Building manager, Sydney 

I have had Strata Plus manage our building, and found our Strata manager to be extremely knowledgeable, and help put mine and other committee members’ concerns at ease. I would strongly recommend them to manage one of your biggest financial investments (your home), as I have with mine. Long term Strata sector supplier, Sydney-wide 

Mahli is discreet, professional, and an asset to the strata industry. She understands strata is at the end of the day all about people and their assets – and is able to understand and address the wide variety of objectives. Senior Property Asset Manager 

Mahli is someone who manages to retain a measured approach, whether she is being challenged by difficult people or difficult issues. Her thoughtfulness makes her accessible to those she comes into contact with and engenders the respect of those whose positions may diverge from her own. Strata Consultant Specialist

So glad we have you on our team, Amberly. You’re amazing at taking care of us. Thanks for the information. Owner, Port Stephens Region

Wow, thank you so much for responding so quickly Phillipa! It is common for us to have to wait over 24 hours for a response like this from a Strata Manager. So I am extremely grateful for your immediate attention and assistance! Director of a strata inspection company

I just wanted to give a shout-out to you on the terrific job Aaron did last week running our AGM. With all this uncertainty, in the days before the meeting, we are bombarding Aaron with questions and phone calls, all of which he responded to with patience and empathy. He kept the meeting in check and running smoothly, professionally but firmly quashing frequent outbursts. Committee Member, Wolli Creek

Ever since the scheme was handed over to Strata Plus, the proactiveness of the appointed manager really did earn the trust of the committee, allowing the committee to operate with minimal efforts. Further to that, it’s amazing how contactable the team at Strata Plus is. Whenever the strata committee is in need of professional advice, it never takes more than 48 hours for the committee to obtain sufficient information needed to determines the best course of action. 10/10 for communication, professionalism, and proactive management. Committee Member, Residential, Darling Square

On behalf of the committee, I would like to thank Faye for her contribution as relationship manager for the last 3 years. She has overseen issues such as pets, revision of by-laws, and helping to clarify some financial issues regarding levies and done so in a capable and professional manner. Chairperson, Neutral Bay

I have found Josh and his team really pleasant to deal with. They are very experienced and knowledgeable in what they do. They are also very responsive and have provided valuable advice on various matters. One thing I’m particularly fond of is their dedication to integrity and honesty. They treat everyone fairly. Committee Member, Green Square

Thank you for the professionalism tonight, it made for a smooth meeting despite the difficulties of the issues. Lani you were formidable Again thank you for an efficient and constructive meeting Jack and Lani. Chairperson, SW Sydney

Many thanks to Axel for your assistance, the refund has appeared to our bank today. I am so lucky because I met you, you are the best person. Resident, Chatswood

I just wanted to highlight the exemplary service I’ve received from Jane Giacobbe and Josh Jasnos. Incredible strata professionals and I have no hesitation in recommending them to all. Building Manager

Thank you so much, Mahli for your patience & tremendous support in walking me through the maze of Strata regulations & the in-outs of running a Strata.​ We would be bereft without you at the helm.​ Company Nominee, large commercial strata

Mahli & Sonia, a message to express my appreciation for the way you are both assisting us at this difficult time. The way the 2 of you approach issues and work together is a credit to you. I look forward to assisting you both into the future. Well done! Committee Member, strata & BMC complex Ryde 

Can you tell Aaron he is one of the best strata managers I had ever dealt with. He should know he is great! Property Manager, Erskineville

Thanks for the update and congratulations on being progressive in this ever-competitive and technological world. Secretary, Mixed Strata, Lower North Shore

I’ve sold my unit and I am no longer on any committees. Before I go, I would like to say that it has been a great pleasure working with Debbie Connolly. Debbie has always been professional, punctual, reliable and helpful in all strata issues. At times, her job has been very challenging, to say the least, and I would have no problems in recommending her to other strata buildings. Committee Member, Residential Newcastle

Thanks to Sonia and Lani for the professional way you conducted our general meeting last night. Your control ensured the meeting was far less heated than it could have been, well done. We certainly appreciate your contribution and support. Community Owners, Norwest

Sonia and Lani, I wanted to pass on my personal thanks to you both for attending our GM last night. You both did an excellent job while maintaining a strong balanced sense of professionalism during the flow of the meeting under constant interjections from all parties. The same applied to running the EC meeting as well. Community Owner, Norwest

For the last three years since Amberly became our strata manager, the running of our building has been a textbook operation. Amberly’s communication skills and understanding of the issues and necessary priorities as they arise is exceptional. Her previous experience with financials and budgeting is outstanding for a strata manager. Our last AGM was difficult and emotional, however, Amberly’s voice and manner held the room with gentle discipline and respect for all the speakers. Chair, Holiday Residental Apartments, Port Stephens Region

As chairperson of 60 apartments, I have worked closely with Michael Gilday and Strata Plus over the last four years. Michael’s extensive strata knowledge is invaluable and, combined with his capable and calm demeanour, are excellent assets in building successful relationships with owners and contractors alike. The Strata Plus staff are professional, friendly, and very service-oriented. The due diligence and asset management integrity of our buildings is first class. Michael Gilday and the Strata Plus staff epitomise the success of true business relationships for all involved. Chair – Residential, Hunter Region

Of all the Strata Plus personnel, I mostly deal with the Accounts Payable Division – in particular, Audrey Cheng, on a weekly basis and have found her to be very diligent in how she undertakes her role with regards to my requests and queries. Thank you to all the Strata Plus team for your assistance to date. Committee Member – Mixed-Use Sydney 

Everything runs very smoothly, the information is provided on time. Changes in reporting is updated quickly. Most important the advice we receive is very sound and useful. Meetings are punctual and well run. Owner, Mixed-Use, Newtown

We are so lucky to have Miss Faye help us with our apartment in Pymble. Her immediate responses to our requests for all defects report and other unit related enquiries has been much appreciated. Committee Member – Residential, Pymble

My building belongs to Strata Plus, and I’ve always found them so helpful and professional with my random queries. They seem to always hold the answers and it’s never an issue getting prompt answers. Thank you! Owner – Residential, St Leonards

We are so lucky to have Mr Jonathan Chew to continue assisting us with our apartment in Maroubra. His immediate responses to our requests for levy clarification and full explanation of the AGM agenda has been much appreciated. Owner- Residential, Maroubra

I have been dealing with Strata Plus for the past three years, mainly with Christine Tomas, and have always found them to be professional, well organised and a pleasure to deal. Matters are dealt with quickly and in a friendly manner, and they are always willing to offer assistance. Building Manager – Mixed-Use, Maroubra

I had the pleasure of working with Debbie Connolly when I was part of a Strata Committee. Debbie’s insight and commitment is invaluable, the guidance she provides is fabulous. Owner – Residential, Warners Bay 

I am the chairman of the committee in our building and work closely with Faye Tang who has been a great source of advice and knowledge in the first year of our new building. Chair – Residential, Pymble

Julieann is always willing to help with any concerns or queries and she has a great knowledge of the situation at Hampton Court. She is also very supportive of the committee and its members. Chair – Residential, Newcastle

Josh has been a great benefit to our building EC. He is always proactive, knowledgeable and helpful and by far the best of about 8 Strata Managers that I have dealt with over the years on different EC’s. Committee Member –Residential, Sydney

Ryno from Strata Plus is a terrific Manager. He is responsive, pro-active and across all relevant legislation concerning Strata Management. I thoroughly recommend him and his team without any hesitation. Chair – Commercial, Seven Hills

The staff at Strata Plus are on it! Every issue we’ve had was resolved before it affected us. We haven’t even had to call them on one occasion to follow up as we know it’s always taken care of. Committee Member -Residential, Sydney

Strata management is a tough gig and Strata Plus do a great job because they understand the importance of calm and excellent service in facilitating strata management issues. Their growth tells the story. Owner – Lodge, Kalymaro

As the Owner’s Corp Committee, we would like to express our gratitude to the way our AGM Meeting was conducted today. We had issues that needed to be addressed & Kelly Stewart, from your Tweed Heads office, handled everything in a professional & speedy manner. We cannot compliment Kelly high enough. We joined Strata Plus because of Kelly’s honesty & integrity & she is a pleasure to deal with. Because of Kelly’s professionalism, we will continue with Strata Plus. Credit where credit is due. Committee Member, Residential, Tweed Heads South

On behalf of the EC, I would like to express our thanks and appreciation for your expertise and the manner in which you guided our AGM. Your input enabled us to reach satisfactory outcomes for all issues (planned and unplanned). Chair – Residential, Chatswood

I have found that Michael Gilday branch manager Strata Plus to give excellent service and with great knowledge and I highly recommend him. Chair – Residential, Newcastle

Last year our body corporate changed over to Strata Plus. The service is excellent compared to our old managers who used to take ages to respond and do anything. Full marks and would recommend any day. Chair, Residential,  Inner West

We are a large complex with 243 actual lot holders. Strata Plus has been looking after us for several years and their contract was renewed as the services provided met or exceeded our expectations while the prices charged were better than competitors’ offers. I am sure Strata Plus management will adapt to legislative changes in the future and continue to provide the services expected from responsible strata managers. Secretary- Neighbourhood Association, Sydney

The executive committee would like to thank you for your work to date with the committee. Your professionalism, expert knowledge and efficiency is acknowledged. Chair – Residential, Rhodes

Our executive committee has always been very happy with the service from Strata Plus. The level of service is very high and very consistent. Mahli is an absolute star, and I can ring David at any time to touch base and he is always happy to hear from me. Strata Plus is a very approachable company. Chair – Residential, Erskineville

The Monarch Investment Group has worked with the Strata Plus team to provide strata and community title services and advice on our housing development projects over the past 8+ years. As well as using their services on our current Ingleburn Garden Estate development, we plan to utilise their services again at the next opportunity. Strata Plus has always provided consistently excellent service and we do not hesitate to recommend their services to others. CEO – Monarch Investment Group

I am especially pleased with the service we have been receiving from Strata Plus, and in particular, from Mahli. Mahli is, without doubt, the most patient, helpful and efficient strata manager I have ever come across (and I have come across many, given the line of business my family is in!). She is an absolute pleasure to work with, and I do hope she will continue to be with our scheme for many years to come. Chair – Residential, Surry Hills

Strata Plus provides a consistently high level of service to our building. The needs of the owners are met and the building is well maintained and runs efficiently. As an owner who does not live in the building, I also appreciate their management of the budget and my realistic quarterly levy rates. Investor – Residential, St Leonards

With experience as a secretary and chairman of owners corporations for in excess of 15 years, and dealing with four strata management firms over that time, I can state unreservedly that Strata Plus is superior in terms of legislative, operational and financial advice and service delivery. Chair – Residential, Potts Point

Our service level agreement with Strata Plus continues to be based on a foundation of trust and reliability. Their focus on the needs of our owners corporation has surpassed our expectations. We continue to benefit from consistent improvement to our maintenance contracts and their attention to our budget makes a difference to our bottom line as owners. Treasurer – Residential, Shepherds Bay

David is the managing director of his own strata company. He is experienced and fair, very approachable and client-centred. I appreciate him as he operates within a strong ethical frame, yet still maintains shrewdness and business acumen. I imagine he would look at any problem presented and give objective and sound advice. Investor – Commercial, Walsh Bay

Thank you for your dedicated ongoing support, the excellent professional service and the guidance you provide… It is very comforting and reassuring to know that we, the executive committee are working together with such a professional and well-organised company such as Strata Plus. Chairman – Residential, Alexandria

The Port Stephens team has managed our affairs for many years. This has included all aspects of managing the Strata Plan including Owners Corporation statutory compliance matters, routine maintenance and major building refresh projects. As the owner of 2 units and Chairman of the Executive Committee I have no hesitation in recommending the Port Stephens team for this role for others…Many units are used intermittently or for holiday lettings the owners are often not in residence, the Port Stephens team have always been available to assist owners resolving maintenance issues. Chair, Nelson Bay

 

Read this related article – Strata management, great reviews and the internet

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If you’d like to speak to our strata managers, here are our office locations and contact details.

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