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Customers experiences with Strata Plus

How our customer services compare

General consensus is we would like Strata Plus to remain in place. Thanks so much for all your hard work to date and for re-instilling confidence into this relationship.

I wish your company and the excellent strata manager’s such as Lani and Stacey well in the future.
Regards Amy

We appreciate your allocation of Maree to us. Mahli has done an outstanding job guiding us through some tricky waters. We are close to finalizing by laws which has been a marathon and Maree’s experience should enable this to be completed.

Hi David
I would like to compliment your team and also comment on delays in compensating items expensed by the owners/tenants. I have an apartment in this complex and enjoy staying there when in Sydney. I would like to compliment Fiona on the manner in which she managed the AGM last night. Through a very difficult an unusual set of circumstances we achieved an extremely positive outcome for all .We are also fortunate we have a caring and hardworking Executive committee



It is my great pleasure to recommend Kate and her Support Staff at Strata Plus Newcastle Branch to any prospective clientele. Madison Gardens Estate has been under Kate’s management for the last 2 years and in this time has proven herself to go above and beyond our expectation of a Strata Manager. Our Estate has many and varied complex issues, of which Kate handles in a very professional manner.
I would not hesitate to recommend Kate and her Team at Strata Plus Newcastle to look after your Strata needs.
Executive Committee member of
Madison Gardens Estate

Thank you for the prompt response to the phone call.
We are impressed with your work. Thank you. Strata Plus is lucky to have you.

You have saved the EC a bucket of research. I would have no hesitation in recommending Richard.
Thanks again

As a long term Owner & Committee person of the above I commend Angela Freeman to you. To me, Angela is always courteous, acts promptly & appropriately, is thorough, & well versed in her role.
Bob T.

If I don’t do this now, Christmas craziness will be upon me and I won’t get the chance. I want to say a big thank you for all your help this year. I don’t know how I would have gotten through all the political bullshit attached to this Estate without your help and guidance. It certainly is testing when you are the only female up against some very strong willed men!!!

Just a quick note to thank you for your composure, expertise and good humour last night. We were pleased with the meeting and the positive and equitable results for the monies owed to Charter Hall as well as a greater feeling of confidence in the future.
Centre Manager

If you need references you can bank on me.
Johann Rose

I have attached the motions that I am putting forward for the AGM for you all to see.
I agree a special thanks to Angela should be given. She has given above and beyond, which has made for a relatively smooth renovation

I think we are lucky to have you managing our strata.

I am a member of the BMC. I just want to let you know that I have always found Lani to be an effective Strata Manager. She has always been professional, proactive, knowledgeable and always followed through on what she promises. She has always taken an unbiased approach.

Thinking about sorting out problems with your current strata managers?

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