We provide an online portal, named My Property, with three access levels, for strata owners, potential purchasers, strata committees, residents and property managers.
My Property
Upon appointment, we provide owners, residents and property managers with 24-hour access to information about their scheme via our online My Property system. My Property details important information including request forms, guides and contact phone numbers. My Property reduces administration for the strata committee and property managers by removing ambiguity around processes such as renovations and pet requests. Watch the video to view My Property’s capabilities.
Any type of document relating to the scheme can be loaded onto My Property including:
- Owners’ manuals
- Appliance manuals
- Warranties
- Handover manuals
- Delivery instructions.
Owners access
Through the owner’s login, clients can access their individual lot details, levy notices, and minutes of meetings. Your user name and password is issued in the welcome pack. Call the Strata Plus office to arrange new user details if you have misplaced yours.
Access:
- Minutes of meetings
- Levies
- By-laws
- Strata plans
- Responsibility chart.
- Information guides for living in strata.
Additional features include:
- Facility room booking system to access a meeting room, bbq areas etc.
- Participation in owner opinion polls (when enacted by a committee)
- Online message board with information about the scheme, such as the status of repairs on the building.
- Approval forms for Pets, Renovations etc.
Strata committee access
My Property allows the strata committee access to minutes of meetings, defect rectification documents, maintenance schedules, capital works fund forecasts, tenders, quotes and by-law history.
The portal also contains:
- An online forum for committees to discuss issues in a secure environment.
- The secretaries’ dashboard provides access to by-law compliance including the status of by-law breach and the progress of the matter.
Looking to upgrade or change your Strata Managers and don’t know who to choose? Check out what our customers think here